SAFE PRIVACY HUB
🔄 SAFE PRIVACY HUB – Refund Policy
At SAFE PRIVACY HUB (SPH), your privacy and satisfaction are our top priorities. We stand behind the quality of our services and aim to deliver effective and timely data removal and monitoring support. However, due to the nature of our services, certain limitations apply.
📌 General Refund Eligibility
You may be eligible for a full or partial refund if any of the following apply:
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You purchased a subscription or service by mistake and contact us within 48 hours of the purchase.
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We were unable to initiate your data removal process within 7 business days of order confirmation.
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A technical issue on our side prevented service delivery and we are unable to resolve it within a reasonable time.
❌ Non-Refundable Cases
Refunds will not be issued in the following situations:
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The data removal process has already begun or been completed.
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You did not respond to required verification emails or failed to provide necessary information to complete the service.
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Dissatisfaction based on outcomes we do not control, such as third-party site policies or re-indexing by search engines.
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Subscription auto-renewals where no cancellation request was made prior to renewal.
🔁 Refund for Subscriptions
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Monthly Plans: Cancel anytime. No refunds for partial billing cycles.
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Annual Plans: Full refund if canceled within 7 days of purchase and services haven’t been used.
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After 7 days, pro-rated refunds may be considered on a case-by-case basis.
📤 How to Request a Refund
To request a refund, please email us at [email protected] with:
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Your full name
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Email used to sign up
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Order ID or payment reference
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Reason for the refund request
Refunds are typically processed within 5–10 business days, depending on your payment provider.
✅ We’re Here to Help
Our team is committed to helping you regain control of your online presence. If you have any questions or concerns, don’t hesitate to reach out.
